Privacy Policy

Introduction

Welcome to Raven Finds Studio. Your privacy is important to us, and we are committed to protecting the personal information you share when visiting our website or using our photography services. This Privacy Policy explains what information we collect, how we use it, how it is stored, and the steps we take to keep it secure.

Because our website is hosted by Zenfolio, a U.S.-based service provider, some personal information may be stored or processed outside of Canada. We follow the requirements of British Columbia’s Personal Information Protection Act (PIPA) to ensure your information is handled responsibly and transparently.

Use of Third‑Party Hosting (Zenfolio)

Our website and client galleries are hosted by Zenfolio, a U.S.-based service provider. As a result, any personal information you provide through this website — including contact details, inquiry forms, and client images — may be stored or processed on servers located outside of Canada, including in the United States.

Cross‑Border Data Disclosure

Because your information may be stored outside Canada, it may be subject to the laws of the country where it is held. For example, U.S. law may permit government authorities to access data in certain circumstances.

We take steps to ensure that Zenfolio provides industry‑standard security measures, including encrypted transmission, secure storage, and controlled access.

What Personal Information We Collect

We collect only the information necessary to provide photography services, such as:

  • Your name and contact information

  • Details you provide through our contact form

  • Images uploaded or shared as part of your photography session

  • Any communication you send to us

We do not sell or share your personal information with unrelated third parties.

Purpose of Collection

We collect personal information solely for:

  • Responding to inquiries

  • Delivering photography services

  • Managing client galleries

  • Communicating about bookings, products, or services

Your Consent

By using this website or submitting personal information, you consent to the collection, use, and storage of your information as described in this policy, including storage outside of Canada.

Your Rights Under BC PIPA

You may request:

  • Access to your personal information

  • Correction of inaccurate information

  • Information about how your data is stored or used

To make a request, contact us at: [your email here]

Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. Zenfolio uses secure hosting infrastructure, encrypted connections, and controlled access to safeguard your data.